Something wrong? I'll fix it with you.

All Warren support goes through my community forum: answers help everyone, and following them requires no account and no email. Pick your situation.

I already use the app

Your wallet is your key: no password to create.

  1. Open the forum and click "Log in": the app signs you in with your wallet (Settings → Community forum).
  2. Post in "Help & support": the "Report a bug" form guides your description.
  3. From your own topic, the "Attach my logs" button sends your app's redacted logs privately, to the team only. A beta-only option, it disappears in production.

Something sensitive (payment, account)? Send a private message to the @support group from the forum: nobody else reads it.

Open the forum

My payment is stuck

I have the app but the connection will not activate, my credits are not working.

  • In the app: "Check again" forces an immediate re-check.
  • Crypto payment: allow a few minutes of network confirmations before the code is credited.
  • A voucher code activates in the app, credits screen, with no account at all.

The app will not install

Download, installation or first launch fails.

  • Make sure you have the installer from the Download page for your platform (on mobile: the official store).
  • The FAQ answers the most predictable getting-started questions.

Describe your problem

No account needed: your message becomes a public topic on the forum. You leave with a link to follow the team's answer, and a code to reply to it from this page.

Your message will be public

It will be published as-is on the forum, visible to everyone. Do not include any sensitive information: never your secret phrase or your key, no email, name or full payment reference. On my side, I store neither your IP address nor your browser details.

Two files maximum, 4 MB each (PNG, JPEG, WebP, GIF or PDF). They get published on the forum like your message: hide anything sensitive before sending.

Form refusing to send? As a last resort, email me directly at support@warrenbrowse.com.